We'd rather hear from you than guess what you need.
General questions, partnership ideas, a quiet second opinion on a counterparty — this inbox lands with the people who'd actually answer. Sales, support, and press have their own direct lines, just below.
- Headquarters
- Kolonnenstraße 8 · 10827 Berlin, Germany
- General inbox
- contact@elucidate.co
- Direct line
- +49 30 4036 3757 · Mon–Fri
- Careers
- See open roles on Factorial
Three doors, depending on why you're here.
Skip the general inbox if you already know who you need. These addresses route straight to the team that owns the answer — no triage in between.
-
01
For prospects
Sales & partnerships.
Questions about the platform, pricing, integration paths, or whether we're a fit for your portfolio. A specialist will scope a call from your first message.
-
02
For customers
Platform support.
Existing customer with a question about a report, a data flow, or a model output? The support desk replies fast and follows up until it's solved.
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03
For media
Press & analysts.
Interviews, commentary on a developing story, or background on financial-crime risk. Our spokespeople are based in Berlin and London and can usually turn around within the day.
A studio in Berlin.
Doors open by appointment. If you're in town, we'd be glad to put the kettle on.
- Address
-
Kolonnenstraße 8
10827 Berlin
Germany - Phone
- +49 30 4036 3757
- Hours
- Mon–Fri · 09:00–18:00 CET
- Careers
- All open roles →